"Although we did not get the property, we were also very impressed with how you handled the pleachway sale as a buyer. It could have been quite messy & chaotic with all of the offers but we were kept well informed at every step of the way." Mr and Mrs Walsham.
"Really happy with service I received I would recommend to all sellers. Really helpful & efficient staff that helped with the whole process. Thank you x" Miss Qureshi
"Thanks very much, the office staff have been extremely helpful and professional. Thanks also to Peter & Ann who showed viewers round my house." Mrs Allan
"Thank you all from the start to the finish. We could not have chosen anyone better to handle the sale of our property. We are 100% satisfied with the service you provided." Mr and Mrs Elliott
"I thought that the communications received from your staff, in particular Julie & Christine was very good. They dealt with a host of issues in a very diplomatic & professional manner. Thank you." Miss Mccarron.
"Even though I didn't expect this level of courtesy and service from your agency as a buyer. But all the staff that I came into contact with where friendly, courteous and very professional. I would use your services if I were ever to decide to move in the future." Ms Samad
"I would like to take this opportunity to thank all members of staff for their care and support during this stressful period of my life. I would certainly (and have already done so) recommend your company to anyone. They are the best!" Mr and Mrs Costello
"I was very happy with the service and feedback during the marketing of my property." Joanne.
"Very Good service, only one criticism, at the time of negotiation of sale my case seemed to be handed over to Mrs Bamforth. I had not met or spoken to Mrs Bamforth but suddenly she seemed to be my main point of contact, i regarded this as a critical point of proceedings. I would have preferred to have dealt with my existing contact. This is not intended as a criticism of Mrs Bamforth more of the system. If she is your main negotiator then the client should be introduced to her and it explained that she will be handling the case. My thanks to Mike and Julie especially." Richard
"Many, many thanks for all your assistance throughout this process great to deal with such a good agency keep up the good work." Julie
"Our sincere thanks to Julie for her very regular contact, helpfulness and professionalism in a difficult market over the past 12 months. We have always found Christine to be similarly professional and helpful when, for whatever reason, Julie was not available. No doubt Philip James Wilson values the abilities of these two ladies. We have had understandably limited contact with Kiera, but certainly have no complaints about her." Brian & Deanna
"Made the sale of my first home as stress less as possible! Great communication and very informative, approachable staff. Many thanks to all especially Julie and also to Craig the mortgage advisor."
"A very professional organisation. Always kept up to date and in the loop. Many thanks for all your hard work. Best wishes Harry Nisbet"
"Very pleased with an exceptionally professional organisation, Julie has been a revelation by comparison to our local estate agent." Mr & Mrs Rouse.
"Very friendly Staff & helpful staff at a very stressful time." Mr & Mrs Rea.
"We have been very impressed with the service provided. Julie could not have been more helpful during a fairly difficult transaction. Without doubt the best estate agent with whom we have dealt."
"We found Philip James Wilson to be very professional yet very friendly and wouldnt hesitate to use them in the future or recommend to friends and family, excellent experience, thanks." Mr & Mrs Hill.
"Very approachable staff who provided constant feedback and opinions when required. We felt the website and the house particulars brochure were very well presented and informative." Mr & Mrs Rooney.
"Thank you for everything, very stressful time, long complicated chain but your staff were always very helpful especially Christine and Julie." Mr & Mrs Neary.
"Very professional company, excellent staff, kept in touch letter/email with positive feedback. Gave us confidence in putting property on sale with your good selves." Thanks a lot, P Murray.
"we where more than happy with your service in every aspect. Thank you once again for your excellent service." Mr & Mrs Smith
"Thank you for all your help and for finding the perfect house, selling ours and all your negotiations!" Gill & Marti
"A special thanks to Julie Williams for duties above and beyond the normal. Thanks Julie." Mrs Crimmings
"Very impressed with initial visit from Mike Wilson. Could always contact Christine or Rick in the office, a shame the purchasers solicitors were not on the ball. Thank you for all your services Pauline Wadbrook."
"Personal Contact was most important." Dr Harrison & Dr Lissett
"Julie was fantastic she dealt with every little detail and made us feel like we were the only people moving home! A very professional and personal service." Miss Keyes.
"I thought you were very efficient really helpful and made everything easy, and Julie is a gem." Mrs Marshall.
"I was very impressed with the level of personal attention given my main dealings were with Christine, whose professionalism and dyanism make your agency stand apart from the rest." Miss Peacock.
"We would just like to say that Christine has been excellent!! Professional, Supportive & very helpful! She is a real credit to your office, but we did want to highlight this. We would defiantly use & recommend your agency to others. Many thanks." Mr & Mrs Taylor.
"Christine was excellent! Very patient and understanding." Mr & Mrs Smith
"I would like to comment that your answering machine comes on quite a lot when you call to say that everyone is busy etc. May be it was bad timing but it happened 40% of the time we called. Otherwise everything was fine." Ms Waterhouse
"My wife and I would like to thank everyone at Heaton Moor the service was excellent. Thank you." M & B Crooks
"Thank you for all your hard work in securing a successful completion of 63c Green Lane. All the staff have been friendly & very helpful & welcoming. Kind Regards Sheila Ginty"
"We where very happy with the level of personal friendly service we received, especially from Julie. Thank you very much, she made the whole moving house experience much easier." Mr & Mrs Pepperell
"Highest level of service provided by the office generally but especially Julie, she was excellent!" Mrs Wheatman
"Thanks a lot you you are brilliant." Miss Gate
"Our compliments to you and your team at Heaton Moor especially our advisor Julie who was so professional, efficient & friendly throughout all our dealings. You seem to have struck the perfect balance between pro-active selling without being pushy. A very commendable achievement, with our thanks for your most efficient service." Dave & Lesley Holland
"Good contact maintained throughout and speedy response to our feedback and requests. A very helpful, professional initial presentation (without the need to slag-off the competition, which other firms did) Thanks!! Mrs & Mrs Ward
"Having one contact mainly throughout the sale is a bonus and Julie kept me informed all along the way, well done!" Mr Atherton
"Excellent Stamina!" Mr Thame
"My son and I thought you were most efficeient. We were especially impressed by the way the staff always knew us when we phoned and returned our calls promptly. I also appreciated the realistic valuation you gave." Mr & Mrs Corkan
"Many times the telephones were engaged, if people could every time leave a message to call back it would help the business." Mr Rabheru
"Thank you for selling my house, you made a difficult experience much easier! We are now settled in our new home, many thanks again." Miss Chapple
"Contact and call back was patchy, Christine in the office was very Professional, we actually achieved £5k more than the PJ valuation (at my suggestion)" Mr & Mrs Hamer
"Thank you so much especially to Christine who is a wonderful employee highly experienced with great skills in the organisation, efficient and has integrity. At the same time makes the customer feel so valued. We have used Philip James as buyers before and now as sellers!" GH & SJF
"I have found the Heaton Moor Staff to be Extremely professional and will definitely use PJ in the future." Mrs Bennett & Mr Killey
"As part of the initial presentation pack or as soon as you have signed up I would have liked to have a whos who sheet showing picture & brief details of all the staff this would help put a face to the name when calling and help build up a relationship. I also think that when answering a call in the office the person answering the phone should state their name. On most occasions when calling i have found out who I was talking to at the end of the conversation. Particular credit to Julie for always chasing up the chain an keeping me informed at all times."
"Thank you for a generally helpful efficient and trouble free sale with good timely feedback and liason." Mr & Mrs Warburg
"Excellent Service, Thanks." Mrs Rees
"I thought the service i received from Philip James was brilliant, Julie was very efficient and her approach to the sale made the whole experience as stress free as possible! Thank you very much." Miss Oriordan
"All staff very helpful, with special thanks to Christine." Mrs Mayle
"Great service professional, friendly, prepared to give good advice. Thank you." Mr Gibb & Hardwick
"Thank you Julie and Mike for a very professional service." Mr Valentine
"Although it took a long time to sell, the contact and updating information was faultless. Julie was very supportive and friendly." Mrs Hopkinson
"Julie Williams has been fantastic throughout the whole sale, she has played a very important part of it from the beginning to the end, her friendship, help and support could not have been any better. All at Philip James staff have been very supportive and helpful but having that one contact throughout made it so much easier and personal. Thanks Julie, you have been a star!!! Ps thanks to Adam for a great brochure!!" Mr & Mrs Unwin
"The staff were always very helpful and extremely pleasant. Very impressive."
"Julie, who dealt with our sale was absolutely excellent. Many thanks." Mr & Mrs Curran
"I wish to pass on my many thanks to Julie who was very helpful in the quick sale of the property she was very professional. Thank you." Mrs Pickering
"The perseverance of your team with this sale has been much valued, especially to Christine & Mike. Many thanks for your efforts." Roger Hine
"All the team at PJ Heaton Moor are pleasant and efficient. I feel they have a real grasp of their customers needs, by turning up at the initial presentation with details of who the property will be marketed to, through to the efficient management of involved parties during what can be a very stressful process. Thank you for all your help!!" Mrs Williams
"Office staff (Julie) was excellent & very supportive." Mrs Brooks
"An excellent service, we were kept up to date at all times by the very helpful staff and management." Mr Cash
"Many thanks to all the staff for their assistance in selling my property, especially to Julie with whom I dealt with on a regular basis." Tom Webber
"We were generally very pleased with Philip James." Mr & Mrs Roberts
"I have been very impressed with the service from Philip James the staff always give that bit extra which makes all the difference. Thank you very much." Ms Howells
"Felt comfortable at the inital evaluation when Mike Wilson came round, so i knew if i felt relaxed and able to ask questions then my potential buyers would feel at ease." Miss Evans
"I was particularly impressed by Christines work." Mr Levey
"Very happy with your service. Thanks for all your help and hard work, a great service when I brought my first house." Mr Podmore
"Although valuation is important it must be a realistic valuation, not necessarily the highest. An effort should be made to eliminate or nearest offer. Thank you for your kindness and help." Mrs Sweeney
"Excellent service by very helpful and friendly team we were really delighted with this company. Thanks very much." B Moohan
"Superb service from all concerned in what was a fairly lengthy sale procedure." Mr Flemming
"Very Pleased with staff & service you provided, would not hesitate to use you again if we move again." Mr & Mrs Fuller
"I was very impressed, I had my property on with another agent, within having my property with you I sold within two days, you dont get much better than that, a big thank you to you all!" Miss Donovan
"The service given was all I could have wished for. The personal care given by all the staff was outstanding." Thank you. Mrs Maben
"A professional service from the initial meeting to the staff in the office, backed up by regular up to date feedback." Mr Scott & Ms Schorah
"I would just add that the staff at the Heaton Moor branch were exceptionally nice and helpful, and I thank them for all their help." Mr & Mrs Barnes
"Felt that Philip James missed an opportunity by not installing a SOLD board. Overall we were very happy with the level of service, esp. Feedback, office staff and advice." Mr & Mrs Reilly
"Please accept a heartfelt thank you for your pleasant, personal service." Mr & Mrs Cooper.
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